![]() The ideal candidate will be located in the US and possess an uncanny ability to multi-task and independently prioritize their time to maximize business and customer benefit. You will need to be exceptionally flexible and have a demonstrated ability to solve a wide range of complex technical and business challenges. As a Technical Account Manager, you will partner with sales and other internal teams to ensure all customer needs are met. RootMetrics, an Ookla® company, is the standard for mobile performance measurement, is an independent mobile analytics firm offering insights into how users experience networks under real-world conditions. We are looking for an innovative, hands-on, customer-focused Technical Account Manager to work directly with our largest mobile carrier clients supporting RootMetrics product delivery. When you work for us, you are using Ookla data and insights to further our mission to improve connectivity for all. With all this usage comes countless ways to dissect and analyze our data, and plenty of exciting opportunities to optimize our monetization strategy. Millions of tests are performed through our products and thousands of data points are collected globally every day. We are looking for team members who enjoy solving complex problems, are motivated to challenge themselves, and are delighted with turning clever ideas into unique products. ![]() Our team is a group of people brought together through passion and inspired by possibility. We’re Ookla, the company behind Speedtest, Downdetector, and an ever-expanding suite of connectivity tools. ![]()
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